I have been renting a storage unit from Allstate on Hunt Hwy in San Tan Valley AZ for about 3 years, I have had the best customer service from their staff. The on site manager Wendy is so sweet and polite, she has opened the gate early and stayed open later to accommodate my odd schedule when I was moving.I would recommend this location to anyone who is in need of storage, either for long or short term. The staff here has also been on my Christmas goodie list for the last 3 + years, and I am very picky who gets on my list.
I have been renting storage space at Allstate for over five years now, and overall my experience has been a great one. I first used Allstate to store our home furnishings while our house was being built, and currently I'm renting several RV spaces. Wendy, the manager, has always been very helpful, upbeat and professional, as have the the rest of the staff. After hour storage access, RV storage location change request, storage rates and specials, are just a few of the needs that Wendy has so adeptly, and graciously handled for me over the years. Allstate is very fortunate to have someome like Wendy and her crew, as are we the customers! It seems there are a lot of storage facilities popping up here and there, I feel very fortunate that one most conveniently located to me happened to be Allstate Self-Storage. Thank you Wendy, and crew, for all the ways that you've taking care of my storage needs over the years...you are all much appreciated!
Initial experience was quite good. They have clean facilities, professional service and upfront policies and prices. If you need storage in Tempe, this is your place!
Nice and quiet
I am a current renter with Allstate Self Storage and have been for the past 4 years. We have an RV space. I was very upset about the review from Maria C. on 05/08/16. We love this facility and Wendy and her crew. There have been several times that we have needed later access especially on Sunday's, and they have been wonderful to extend the hours for us. They is one of the perks for having an on-site manager. Wendy has always been helpful and with Jackie and now Lisa on board, this facility will continue to be successful. Maybe Maria was having a bad day to post this kind of review. Keep up the great job Allstate Self Storage San Tan Valley!!! Thank you!!**In addition, I just went to the Allstate Self Storage Web Site to see any reviews there and noticed the same exact review, I mean exact, word for word. I think it was copied and pasted. The review on the website was from a Piper Belfast, and I think it is a questionable review. There can't be an exact same review from 2 different people, for the same time and the same situation. Like I said before...Keep up the great job Allstate Self Storage San Tan Valley. Ignore the haters!!!
Man at the front desk is very kind and considerate! Gave us a great deal and the storage facility is clean and well maintained.
Thanks for looking after my stuff and keeping it safe Allstate!
Nick matched my public storage rate and waived my administration fee to gain my business.
Great customer service, clean facility, and the manager appeared to be very proffesional.
Affordable storage and friendly staff. My parents use this place and never had a problem and has good security.